Privacy Policy

Information We Collect

Information you provide to us

When you contact us or request service, you may provide:

• • Your name
• • Phone number
• • Email address
• • Service address
• • Details about your appliance issue
• • Scheduling preferences
• • Any messages you send through forms, chat, or email

Information collected automatically

When you browse the Site, we may automatically collect:

• • IP address
• • Device type, browser type, and operating system
• • Pages you visited and time spent on pages
• • Referral source (how you arrived at the Site)
• • General location (city or region level)

This information is typically collected through cookies and similar technologies.

How We Use Your Information

We use information to:

• • Respond to calls, form submissions, and service requests
• • Schedule appointments and provide customer support
• • Improve the Site performance, content, and user experience
• • Prevent spam, fraud, and misuse
• • Maintain records for business, legal, and tax purposes
• • Send service related messages (appointment updates, confirmations, follow ups)

How We Share Information

We may share information only when needed, such as:

• • With service providers who help operate the Site, manage scheduling, or provide communications (only as necessary to perform their services)
• • When required by law, court order, or legal process
• • To protect our rights, safety, and property, or the safety of others
• • In a business transition (such as a merger, acquisition, or sale of assets)

We do not share personal information for third party marketing without your permission.